Privacy Policy

Integrity Health Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information you provide when you visit our website or contact us for health insurance guidance.

Information We Collect

When you contact us, submit a form, or request a quote, we may collect the following types of information:

• Contact information: name, phone number, email address, and mailing address.
• Health-related details: information you voluntarily share to help us identify appropriate coverage options, such as your ZIP code, age, medications, and current insurance status.
• Communication records: notes from phone calls, emails, or text messages related to your insurance inquiry.
• Website usage data: pages visited, time on site, and browser type, collected automatically through analytics tools.

We do not collect Social Security numbers, full medical records, or financial account information through our website.

How We Use Your Information

We use the information you provide to:

• Provide health insurance quotes and plan comparisons.
• Complete enrollment applications on your behalf.
• Follow up on renewals, plan changes, and open enrollment periods.
• Respond to your questions and provide ongoing support.
• Send appointment reminders and educational information about health coverage.
• Comply with applicable state and federal insurance regulations.

How We Store and Protect Your Information

Your information is stored in secure Customer Relationship Management (CRM) systems used by licensed insurance professionals. We take reasonable technical and administrative precautions to protect your data from unauthorized access, loss, or misuse. Access to your information is limited to authorized staff and agents who need it to serve you.

Information Sharing

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Insurance carriers and partners: solely to obtain quotes, submit applications, or complete enrollment on your behalf.
• Legal requirements: when required by law, regulation, or legal process.
• Service providers: trusted vendors who assist us in operating our business (e.g., CRM software, email platforms), under confidentiality agreements.

Your Rights and Choices

You have the right to:

• Request a copy of the personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your information, subject to any legal or regulatory retention requirements.
• Opt out of marketing communications at any time by replying STOP to text messages or unsubscribing from emails.

To exercise any of these rights, please contact us at [email protected] or call (727) 348-0589.

Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and does not personally identify you. You can disable cookies in your browser settings at any time.

Third-Party Links

Our website may contain links to third-party sites such as Medicare.gov, HealthCare.gov, or insurance carrier websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: [email protected]
• Phone: (727) 348-0589
• Mailing: Integrity Health Solutions, St. Petersburg, FL 33713