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Privacy Policy

Effective Date: January 1, 2025

Integrity Health Solutions, LLC ("we," "our," or "us") operates the website located at https://integrityhealth.solutions (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Site or contact us for insurance guidance. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, and mailing address provided when you submit a contact form, request a consultation, or communicate with us directly.
  • Health and Insurance Information: Information you voluntarily provide about your health coverage needs, current insurance plans, medications, and household composition to enable us to provide insurance guidance.
  • Usage Data: Information automatically collected when you visit the Site, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
  • Communications: Records of your communications with us, including emails, phone calls, and text messages, to the extent permitted by applicable law.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide insurance guidance, plan comparisons, and enrollment assistance;
  • To respond to your inquiries and fulfill your requests;
  • To send you information about insurance plans, enrollment periods, and regulatory changes that may affect your coverage;
  • To send marketing communications, where you have consented or where permitted by law;
  • To improve our Site, services, and communications;
  • To comply with applicable legal and regulatory obligations;
  • To protect the security and integrity of our business operations.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Insurance Carriers: With your consent, we may share information with licensed insurance carriers to obtain quotes or facilitate enrollment.
  • Service Providers: With third-party vendors who assist us in operating our Site and business (e.g., CRM platforms, email services, analytics providers), subject to confidentiality obligations.
  • Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of our company, clients, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or substantially all of our assets, subject to the acquirer's agreement to honor this Privacy Policy.

4. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain Site functionality. We may use third-party analytics services (such as Google Analytics) that collect and process data in accordance with their own privacy policies.

5. SMS and Text Message Communications

If you provide your mobile phone number and consent to receive text messages, we may send you appointment reminders, plan information, and service updates via SMS. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us directly. See our SMS Consent Policy for full details.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your personal information, subject to certain exceptions;
  • Opt out of marketing communications at any time;
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Third-Party Links

Our Site may contain links to third-party websites, including insurance carrier sites and government resources such as Medicare.gov and HealthCare.gov. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Terms of ServiceMedicare DisclaimerSMS Consent Policy